C
G
A Marketing Major @ West Virginia University
Hello, I am Caitlin GUttA.
CG
Hello, I am Caitlin Gutta and this is my online resume. As I come to a close of my college education, graduating May 2018, I am looking for new and exciting experiences that will help me gain useful knowledge in the marketing industry. Always excited to learn new skills and meet new people, I am an active person who enjoys becoming apart of each process that helps a company run seamlessly. With my years of experience in Hospitality and Guest Services, I know the importance of establishing relationships on a professional and personal level. My main goal is to always provide customers with a positive and memorable interaction.
​
Please feel free to look over my resume with the link below!
EDUCATION
West Virginia University
Bachelor of Science in Business Administration Graduation May 2018
Major: Marketing
Minor: Advertising
GPA: 3.74
​
Activites
AICPA Member - Student Affiliated
WVU Marketing Club Member
American Marketing Association Member
Certifications/ Special Skills
Inbound Marketing Certified by Hubspot Academy
Google AdWords Certified
​
Projects
IMC Plan
(Provide a plan to increase interest in Marketing at WVU)
Global Marketing Plan
(Choose company to expand into global marketplace)
*Current Project - Not Finished Product
​
Elkins high School
Elkins, WV Graduated May 2014
​
Academic Awards
WV Promise Scholarship Recipient
Shenandoah Scholarship Recipient
​
Societies
Honor Society Member
Student Council Representative
Senior Class Council Representative
​
Activities
Morning Announcement Spokesperson
Girls State Attendant
Tennis Team (Sophomore - Senior)
Cheer Team ( Sophomore - Junior)
Track and Field ( Freshman)
Experience
WVU Arts and Entertainment
@ West Virginia University in Morgantown, WV​​
​
Arnold Palmer Signature Golf Course
@ Stonewall Resort in Roanoke, WV
Beverage Cart Operator Summers 2014 - August 2017
-
Facilitated in creation of relationships to generate returning customers
-
Trained new employees to a high standard of work
-
Aspired for total increased sales of food and beverages by making adjustments to products sold
​
Pro Shop Attendant May 2017 – August 2017
-
Provided merchandise knowledge and enabled customer decisions to increase sales
-
Effectively communicated with outside staff to ensure prompt care of customers
-
Consistently adhered to quality standards of work and going beyond required duties
Guest Services Intern August 2016 - Current
-
Efficiently prepare venues for all Arts & Entertainment events
-
Graciously create and maintain an environment safe for patrons
-
Supervise, work with, and train Front of House Event Staff
-
Enforce Arts & Entertainment policies and procedures
-
Communicated effectively and efficiently with management, co-workers, and staff
-
Continuously maintain high standards of customer service
​
Marketing Intern
-
Maintain marketing revenue and expense reports for each University Art Series event
-
Distribution of collateral material on and off campus
-
Creator of excel spreadsheet for media buy and ticket sale comparison overview
-
Write up of press releases for various media platforms and former clientele '
-
Aid in updating of online social media presence
-
Gaining marketing experience in the area of event management
Last Day: Summer 2017
American Eagle Outfitters
Seasonal Sales Associate OCTOBER 2017 - CURRENT​
​​​
-
Demonstrate Customer First selling standards
-
Provide the consumer with brand and product knowledge
-
Promote awareness of AEO and Aerie Brands
-
Adhere to all company policy and standards
Tell
Me
My Favorite Quote:
"She said, " I know it's hard to believe, but when one door closes, another door always opens. It really does." ....."the twenties are that time in your life when (this is not a joke) you're really getting acquainted with your own adult self and seeing how you respond to self doubt when there's so much seemingly at stake. So, let me reassure you. It's not supposed to be easy, but it doesn't have to be torture. You're supposed to have moments of uncertainty about which path to take because the 20's are full of crossroads." - Lisa Kudrow
